New European Ironman Race Transfer Policy

| News | 24/11/2011 22:20pm
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The  World  Triathlon  Corporation  introduces  a  new  “Race  Transfer Policy”  for  all European and South African Ironman and Ironman 70.3 races. This initiative has been shaped by the opinions of hundreds of Ironman athletes.

The ability to swap races could make a huge difference to competitors as well as earning the WTC new fans

Effective immediately, the World Triathlon Corporation (WTC) will substantially change its
withdrawal policy for all (1) European and South African Ironman and Ironman 70.3 races. For an administration fee of 35 CHF, athletes can transfer their race entry regardless of their reason, and all athletes already entered, or signing up for an Ironman and Ironman 70.3 race prior to December 31 st 2011 are automatically enrolled.

“We are offering athletes who can’t make it to a race they originally signed up for a unique
chance to still fulfill their dream of finishing an Ironman or Ironman 70.3 in the very same
year  by  choosing  an  alternate  race”,  says  Stefan  Petschnig,  Executive  Manager  WTC for Europe and South Africa.

Feedback from athletes was crucial in shaping the new withdrawal policy. “The response we got  took  us  by  storm.  Athletes  are  obviously  very  passionate  about  this  and  hundreds  of them  talked  to  us  on  Facebook  and  via  e-Mail.  We  strongly  believe  that  the  views  of  our athletes are the most important thing for us moving forward, and we will apply the same procedure to further decisions. “We understand that athletes entrust us with their special day  that  they  have  spent  months training  for. Two  new  members  of  our  staff  will  assist athletes with their transfers, to make the procedure as easy for them as possible. We are actually planning another – global – initiative that’ll bring us back to talking to athletes via Social Media”, Petschnig adds.

WTC’s  existing  policy  which  allows  for  an  athlete’s  cancellation  of  a  race  remains untouched by the new program.

Race Transfer Policy / Rules

  • all  athletes that sign up for an Ironman or Ironman 70.3 race in Europe or South
    Africa  before  December  31 st 2011  are  automatically  enrolled.  Athletes  can  still withdraw  and  receive a  refund according  to  the  existing  rules.  However,  the  race entries can now be transferred up  until  two  months  prior to the date of the race the athlete originally signed up for.
  • it is not possible to transfer an entry more than once.  Race entry transfers are
    35 CHF regardless of the reason for the athlete’s transfer.
  • entries for races before August 25 th 2012 can only be transferred to races within
    the same calendar year.  Entries for races after August 25 th can be transferred to any race prior to June 30 th 2013.
  • race  entries  cannot  be  transferred  to  any  sold-out  Ironman  or  Ironman  70.3 event.
  • upgrades  between  Ironman  70.3  and  Ironman races are possible, the fee of 35
    CHF and the difference in the entry fee will be charged.
  • it is also possible to downgrade a race, although the difference in entry fee will not
    be refunded.
  • race entries can not be transferred to another athlete.

Race Transfer Policy / Step By Step

  • athletes  download  the  electronic  withdrawal  form  to  be  found  on  the    event website. They need to complete it and send it to withdrawal@ironman.com
  • athletes opting for a transfer will pay 35 CHF and receive a code that’ll allow them
    to sign up for an alternate race. In case of an upgrade or a difference in entry fees
    athletes  will  receive  the  code  after  paying  for  the  transfer  and  the  entry  fee difference.

(1) Ironman 70.3 Antwerp (July 22 nd , 2012) excluded



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Posted on Thursday, November 24th, 2011 at 10:20 pm under News. You can subscribe to comments. Comments are closed.

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